Our Info Desks - mobile, nimble, and streamlined - are designed to support welcoming and proactive information services. They reflect a shift in our service model for Information Services - rather than sitting at a traditional intimidating fortress-like "Reference Desk" and waiting for customers to approach them, our staff are trained to rove the service area offering assistance at point of need. It's all about going to where the customer is rather than waiting for the customer to come to us. The small flexible Info Desk (or Service Point) provides an efficient home base for roving staff. It features lockable casters for easy moving, and is height-adjustable. It was designed by project architect Shoalts and Zaback Architects Ltd and fabricated by Allwood Carpentry Manufacturing.
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